I’ve never tried a cleansing oil or balm and was excited to give it a go. I really love this balm. It wiped my makeup off, including eye makeup, and left my skin really soft and clean. It comes with a muslin cloth, which I used with it and was great and felt like it was exfoliating my skin which I didn’t expect from the balm but loved. I used it on my skin dry and then wet the cloth and wiped the balm off with the cloth. I heard Giuliana say that and I loved that tip. Will be buying more products right now.